Terms and Conditions for Desert Safari Adventures

Welcome to our online platform dedicated to promoting exhilarating desert safari tours in the UAE. Before booking any of our adventurous experiences, please carefully read and understand the following Terms and Conditions. By accessing, browsing, or using this service, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of these terms, you must not use our service.

1. Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you and our service regarding your use of our desert safari tour booking platform. Your use of this service signifies your complete acceptance of these terms. We reserve the right to amend these terms at any time by posting the revised terms on this online platform. Your continued use of the service after any such changes constitutes your acceptance of the new Terms and Conditions.

2. Booking and Payments

• Booking Confirmation: All bookings made through our online platform are subject to availability and confirmation. A booking is considered confirmed only upon receipt of a confirmation email from our service, which will include your booking details and payment receipt.
• Pricing: All prices for safari tours displayed on our site are in the local currency (AED) unless otherwise specified. Prices are subject to change without prior notice, but any confirmed booking will honor the price at the time of booking.
• Payment: Full payment is required at the time of booking to secure your reservation. Our online platform utilizes secure payment gateways to process transactions.
• Accuracy of Information: It is your responsibility to ensure that all information provided during the booking process, including names, dates, and contact details, is accurate and complete. Incorrect information may result in booking complications or refusal of service.

3. Cancellations and Refunds

• Guest Initiated Cancellations: Cancellation policies vary depending on the specific tour package and will be clearly outlined during the booking process. Generally, cancellations made within a certain timeframe before the tour date may incur a cancellation fee or result in partial forfeiture of payment. Last-minute cancellations or no-shows typically result in no refund.
• Service Initiated Cancellations: We reserve the right to cancel or reschedule tours due to unforeseen circumstances, including but not limited to adverse weather conditions, safety concerns, or operational issues. In such cases, guests will be offered an alternative tour date or a full refund.
• Refund Process: Approved refunds will be processed within a specified number of business days (e.g., 7-14 business days) to the original method of payment.

4. Health and Safety

• Guest Responsibility: Participants must be in good health and physical condition suitable for desert activities. Guests with pre-existing medical conditions, disabilities, or who are pregnant are advised to consult their doctor before booking and to inform our service of any such conditions. Our service may decline participation if there are perceived health or safety risks.
• Safety Briefings: All participants are required to heed safety instructions and guidelines provided by our tour guides and staff throughout the duration of the tour. Failure to comply may result in removal from the tour without refund.
• Disclaimer: While we prioritize safety, desert safari activities inherently involve certain risks. By participating, you acknowledge and accept these risks. Our service and its affiliates will not be held liable for any personal injury, loss, or damage to personal property incurred during the tours.

5. Conduct and Etiquette

We expect all guests to behave respectfully towards our staff, guides, fellow participants, and the local environment. Any disruptive, offensive, or unsafe behavior may result in immediate expulsion from the tour without refund. Damage caused to vehicles, equipment, or property by guests will be liable for repair or replacement costs.

6. Photography and Media

By participating in our tours, you acknowledge that photographs and videos may be taken by our staff for promotional purposes. If you prefer not to be included in such media, please inform your tour guide at the beginning of the tour. Guests are permitted to take personal photographs and videos, adhering to local customs and privacy rights.

7. Intellectual Property

All content on this online platform, including text, graphics, logos, images, and tour descriptions, is the property of our service or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content without explicit written permission.

8. Limitation of Liability

To the fullest extent permitted by applicable law, our service, its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the UAE, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the UAE.

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

• By Mail: Our Desert Adventures LLC
  Dubai, United Arab Emirates